Contrary to earlier reports that the hotel’s rooms and other adjoining facilities were affected by the fire, the Hotel’s management says its rooms, restaurant, kitchen and other facilities on the Eastern wing were intact and operational.

It said some offices and the area around its poolside which were affected by the fire are currently being reconstructed and will be completed by June 8.

The General Manager of the hotel, Raphael Ayittey after a tour of the hotel told journalists that the hotel has worked to ensure that customer interests and satisfaction were still met as expected.

“I want to assure our teeming patrons that we are still in business. We have not shut down. All the staff are intact, nobody has been fired or laid off; 120 staff.  The main structure that got damaged which is the Western section of the hotel next to the pool is being worked on. The floor works are being done. The contractor will hand over by the 8^th of June,” he said.

He further assured the Hotel’s clients who have engaged them to host conferences, dinners and other social events that their events will be held as planned.

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By: Jonas Nyabor/citifmonline.com/Ghana

The post We’re still in business – Coconut Grove Hotel appeared first on Citi 97.3 FM - Relevant Radio. Always.

The Head of corporate affairs of Groupe Nduom, Richard Keelson in an interaction with the press a day after the incident said the arrangements have been made the customers of GN Bank and Gold Coast Securities concerning their deposits.

[contextly_sidebar id=”rAKhdDWNC7VaklYpQVyBsf6NKdOAX1uA”]“This morning we came here to take stock of what has happened, damage caused, we have to assess every other related issue. There are some contingency measures that we have put in place to make sure that the media aspect of the facility come up very quickly.”

“There is also other elements of insurance. Insurers are here taking inventory of our damaged items and facilities. All that we will tell our customers is that they should not panic, it has happened through no fault of anyone. There is a contingency for them for their deposits as the case may be for GN Bank and also Gold Coast Securities. If there is any liability it falls within the ambits of Groupe Nduom so nobody should be worried about it. Everything is under control,” he said.

It took the combined efforts of personnel from the Ghana National Fire Service and the Fire Department of the Ghana Air Force more than three hours to contain the fire which started around 4.30pm.

Although the cause of the fire is yet to be known, the company said initial information it gathered indicates a spark of fire from an air-conditioning unit led to the unfortunate incident.

But Mr Richard Keelson said it is collaborating with the Ghana National Fire Service for a full-scale investigation to be conducted, adding that, the company will also conduct its internal investigations.

“The fire service is conducting its investigations. We will also do our own internal investigations. It is a process. It may take some days for us to do that.”

 Affected facilities

He indicated that the guest rooms and conference facilities of the Coconut Grove Regency Hotel were not affected.

“No facility within Coconut Grove was affected. Everything is intact as far as the Hotel is concerned. Yesterday we evacuated all guests to Coconut Grove – Sakumono, and so they are doing fine. Very soon they will come back so we are very much in operation.”

He, however, said ATV, BTA, Corporate Affairs office, GN Legal, GM’s office, North Ridge branch of GN bank, and Gold Coast Securities were affected by the fire outbreak.

Meanwhile, Citi News’ Philip Nii Lartey reports that some personnel of the Fire Service and officials from the National Disaster Management Organization (NADMO) were at the premises of the hotel on Sunday morning to assess the situation to facilitate their investigations.

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By: Jonas Nyabor/citifmonline.com/Ghana

The post Groupe Nduom counts loss after fire accident appeared first on Citi 97.3 FM - Relevant Radio. Always.

According to him, the enquiry will help unravel the truth about the incident that flattened about three business offices on the premises.

[contextly_sidebar id=”6bwQHWxWozkeNdJhjZFlJxVNAe2tWOsp”]Speaking to pressmen after arriving at the fire scene on Saturday to assess at first-hand happenings there, Ambrose Derry said the president, Nana Akufo-Addo had been made aware of the situation and he is very much interested in the report.

Many onlookers gathered around the hotel accused personnel of the Ghana National Fire Service of responding late to distress calls about the fire and also arrived with tenders without water.

But the Interior Minister said a full-scale investigation must be conducted to ensure a full understanding of all that happened before and during the incident.

“On Monday’s I expect a full investigation and a report on this matter. What I heard is that fire service came and ran short of water, portraying a hopeless situation. I’ll want an explanation to that. They’ve given me a preliminary explanation… There will certainly be an investigation. I’ll want to hear all the complaints and hear their reaction to that,” he said.

“On Monday’ I’ll be asking for a report… It is a disturbing trend that these fires come and we want to be sure that we are doing our best in terms of respect to the reaction of the Fire Service. I am quite clear that maybe we can do things better than we are doing now. I’ll like to find out what actually transpired and see what actually went wrong and what we can do to make things better,” he added.

A part of the hotel that houses Business Television Africa (BTA), Amansan TV (ATV), GN Bank and Gold Coast Securities was ravaged by fire around 4.30pm.

It took the combined efforts of personnel from the Ghana National Fire Service and the Fire Department of the Ghana Air Force more than three hours to contain the fire.

Meanwhile, managers of the hotel have revealed that the inferno was sparked by fire from an air-conditioning facility at Amansan Television (ATV) which shares a compound with the hotel.

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By: Jonas Nyabor/citifmonline.com/Ghana
Follow @jnyabor

The post Interior Minister orders investigations into Coconut Grove fire appeared first on Citi 97.3 FM - Relevant Radio. Always.