Some telecom operators have assured subscribers of mobile money services yet to receive interests on their accounts to expect them by the end of today, September 13, 2016.
[contextly_sidebar id=”ZXlsyx3TjxXGpr6W7H2FpDiswVhJImQD”]It comes on the back of concerns by customers over the apparent delay in the release of interests; three days after the process begun.
About 12 million cedis is to be given out in interests for the first and second quarters for mobile money subscribers across the four networks offering the service.
But information available to Citi Business News indicates some customers are yet to receive their payments.
Responding to the concerns, the Director of Vodafone Cash, Matinson Obeng- Adjei told Citi Business News his outfit will meet the requirements by the end of Tuesday.
“For Vodafone, we have paid a little over 237,000 customers which is for the period between January and March and we are sure by close of day on Tuesday, we would have mopped up everything,” he stated.
Responding to whether or not the time frame made it difficult for the timely payment of the interests, Mr. Obeng-Adjei rather maintained that the time period is reasonable for the completion of the process.
“The time period for the payment is fair if you ask me but because we are working with systems, you cannot guarantee a hundred percent that your schedules will go as planned. There may be little hitches here and there but at least we were asked to pay on the 11th so we will start paying on the quoted date,” he added.
The first two tranches of interest payments (first and second quarters), constitute about 80 percent of the total interests accumulated for the period.
Payments for the second quarter are expected to be paid on September 18, 2016.
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By: Pius Amihere Eduku/citibusinessnews.com/Ghana