{"id":382496,"date":"2017-12-12T06:13:42","date_gmt":"2017-12-12T06:13:42","guid":{"rendered":"http:\/\/citifmonline.com\/?p=382496"},"modified":"2017-12-12T06:13:42","modified_gmt":"2017-12-12T06:13:42","slug":"prepaid-system-errors-resolved-ecg","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2017\/12\/prepaid-system-errors-resolved-ecg\/","title":{"rendered":"Prepaid system errors resolved – ECG"},"content":{"rendered":"
The Electricity Company of Ghana (ECG), has said it has \u201csubstantively\u201d resolved all issues with its prepaid card system.<\/p>\n
According to the company, experts have been able to set up a data centre for cards reactivation in all four affected districts.<\/p>\n
[contextly_sidebar id=”NTb7C2OpqNWXpkTiyoIxyXhRRVrG2P8Y”]On Monday, the Managing Director of the ECG, Ing. Samuel Boakye Appiah told the press that the company has spent the day \u201cmopping up where some faulty cards needed outright replacement.”<\/p>\n
“Customers should therefore visit our district offices; Kaneshie, Korle Bu and Achimota to do business with ECG. BOT customers should please note that the faulty cards are reactivated only once,” he reminded.<\/p>\n
Last week, the ECG’s Build Operate Transfer vending prepaid system failed, leaving thousands of customers within\u00a0the Korle Bu, Dansoman, Kaneshie and Achimota areas unable to purchase prepaid credit for power.<\/p>\n
This compelled hundreds of customers to mass up at the Head Office of ECG near the Kwame Nkrumah Circle in Accra, in a bid to have their problems resolved.<\/p>\n
The system dysfunction occurred\u00a0after ECG\u2019s servers were affected by a power outage.<\/p>\n