The Electricity Company of Ghana (ECG), will soon commence the sale of prepaid electricity credit online through its yet-to-be launched mobile application.<\/p>\n
The Managing Director of the company, Samuel Appiah, who said this at a news conference, said the project will be piloted before being rolled out officially for public use.<\/p>\n
[contextly_sidebar id=”HYXrzUmyj8YvS1BBfZIzMzxvjavMyLRa”]According to him, the technology will help avoid a recurrence of the current troubles the company is having with some of its prepared systems in the country.<\/p>\n
\u201cGoing forward, the company intends to ensure that all ECG payment metering system will be smart devoid of customers visiting vending points, but instead utilizing a mobile application to purchase credit online,\u201d he said.<\/p>\n
He added that \u201csome of our customers on credit meters can also receive their bills and pay their bills through the mobile application.\u201d<\/p>\n
Over 30,000 ECG customers in some parts of Accra have been without power for days following what the ECG calls a technical hitch.<\/p>\n
In the past two days, hundreds of ECG customers converged on the company’s office at the Kwame Nkrumah Circle, in a desperate attempt to purchase unit.<\/p>\n
This has again brought to the fore discussions about the limited application of technology in service delivery in some state agencies, leading to tiresome and ineffective service delivery.<\/p>\n
The ECG, which is a major utility company in the country, serves millions of customers in the Southern part of the country.<\/p>\n
The company, however, still performs some of its operations manually.<\/p>\n
Issuing and payment of bills is done manually, while customers with technical problems are expected to queue at its district officers to have their complaints heard and resolved.<\/p>\n
But Mr. Appiah believes that the decision to introduce the official mobile app, will help address these challenges.<\/p>\n
ECG privatization<\/strong><\/p>\n This is happening at a time when the government is preparing to cede 50% of the company to a private investor for some 20 years, as part of the Millennium Compact II agreement with the US government.<\/p>\n –<\/p>\n By: Jonas Nyabor\/citifmonline.com\/Ghana<\/p>\n","protected":false},"excerpt":{"rendered":" The Electricity Company of Ghana (ECG), will soon commence the sale of prepaid electricity credit online through its yet-to-be launched mobile application. The Managing Director of the company, Samuel Appiah, who said this at a news conference, said the project will be piloted before being rolled out officially for public use. [contextly_sidebar id=”HYXrzUmyj8YvS1BBfZIzMzxvjavMyLRa”]According to him, […]<\/p>\n","protected":false},"author":5,"featured_media":224029,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10,11],"tags":[332,1090,3],"yoast_head":"\n