All owners of SIM cards and mobile money accounts will from next month [November], be required to undergo re-registration.<\/p>\n
The new directive from government is part of moves to fight mobile money fraud which has gained momentum over the past months.<\/p>\n
[contextly_sidebar id=”bTdqahHjF176AGXyhGK4LKSCsQIYgvTZ”]Citi Business News<\/strong> understands the re-registration will be rolled out immediately after the national identification card comes into force.<\/p>\n Speaking to Citi Business News<\/strong>\u00a0on the sidelines of the National Cyber Security Week 2017, Head of IT at the National Identification Authority(NIA), Matilda Wilson, expressed optimism that the re-registration of mobile money accounts will help curb fraud in the industry.<\/p>\n \u201cIt is necessary that the National Identification Authority sees to it that there is re-registration, so that all accounts can be verified from NIA. So after we certify you from the offices at NIA, then you go back to register as a mobile money user. The telcos now have a verified record on you sitting on their database so they can use that data to move on with their businesses.\u201d<\/p>\n \u00a0<\/strong><\/em>Mobile Money Fraud in Ghana<\/strong><\/em><\/p>\n Ghanaians have expressed worry over the increasing cases of Mobile Money fraud in the country.<\/p>\n The issue is said to threaten the growth of the industry as well as affect financial inclusion.<\/p>\n Mobile money, which hitherto was a safe means of transacting business now seems to be an opportunity for scammers.<\/p>\n Some of the methods they use include text messages and phone calls.<\/p>\n Ordeals of victims<\/strong><\/em><\/p>\n Some victims of Mobile Money fraud who narrated their ordeal to Citi Business News<\/strong> expressed concern about the new trend.<\/p>\n A victim who was swindled of GH\u00a21, 000 told Citi Business News<\/strong>\u00a0his experience\u00a0occurred when he approached a vendor to send money to a business partner.<\/p>\n \u201cPersonally, I didn\u2019t think that I could be defrauded, but the danger here is that, we should all just change our minds because even if they don\u2019t defraud you physically they can end up defrauding the person you are sending the money to\u201d he said.<\/p>\n \u201cI gave the vendor the number so he did the transaction. Before I even got close to my car, the receiver called me that he has received the money. Later my business partner called again telling me that after I sent the money to him, he had a call from the vendor telling him that in the course of sending the money in the form of cash, he made a mistake and sent the money in the form of credit.\u201d<\/p>\n \u201cThe vendor told him that for him to be able to resend the money in the form of liquid for him to be able to take it out, he is going to send him some commands that \u00a0he\u2019s supposed to approve and afterwards he is supposed to delete the text message that brought the original cash\u201d he added.<\/p>\n One of the vendors who gave her name as Mabel at Spintex, complained about a repeated act where cash sent are converted into airtime after which the receivers get calls from anonymous persons.<\/p>\n \u201cI am a vendor and it is only MTN I have, this issue keeps recurring sometimes when I transfer money, the receiver gets it in credit. Then they get a call from another person telling them to follow certain steps to convert into cash only for them to be swindled,\u201d\u00a0she said.<\/p>\n CID tasks telecom operators to be vigilant in their operations<\/strong><\/em><\/p>\n Telecom operators have over the period tried to warn the public about mobile money fraud through media announcements, but the situation has not improved.<\/p>\n Subsequently, Head of Cyber-crime Unit at the Criminal Investigations Department (CID), Chief Superintendent Dr. Herbert Yankson, told Citi Business News<\/strong>\u00a0that Telcos must be vigilant in their operations as it remains a key factor in fighting the crime.<\/p>\n \u201cA lot of the data in there are incorrect. People are registering with false identity and unfortunately, the Telco\u2019s don\u2019t have a way to validate the kind of identity that they present to them and those are the challenges\u201d he lamented.<\/p>\n He however gave assurance that the police are working earnestly to clamp down on the rate at which mobile money fraud is rising.<\/p>\n CID warns telecom operators<\/strong><\/em><\/p>\n According to the CID, the sale of pre- registered SIM cards contributes to mobile money fraud in the country.<\/p>\n Statistics show that, at least fifty percent of Mobile Money subscribers have either experienced one form of fraud or have been a target from Mobile Money fraudsters.<\/p>\n In an interview with Citi Business News<\/strong>, Head of Cyber Security at the CID, Chief Superintendent, Dr. Herbert Yankson, said telecom operators must call their agents to order else risk being penalized for selling already registered SIM cards.<\/p>\n \u201cAlready registered SIM cards are sold openly and we are aware. We started some kind of exercise arresting them. But the truth is that, we have to arrest them together with the Telecom operators because they are their clients. So eventually, we will bring them on board\u201d he said.<\/p>\n He however added that, all stakeholders must be involved to ensure the issue of mobile money fraud is completely stopped.<\/p>\n \u201cSo these are all things that we all as a people must put in place to ensure that we are able to protect the ordinary person from being defrauded\u201d he added.<\/p>\n