{"id":350474,"date":"2017-09-04T06:13:13","date_gmt":"2017-09-04T06:13:13","guid":{"rendered":"http:\/\/citifmonline.com\/?p=350474"},"modified":"2017-11-10T12:32:53","modified_gmt":"2017-11-10T12:32:53","slug":"education-on-paperless-system-still-needed-port-authorities","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2017\/09\/education-on-paperless-system-still-needed-port-authorities\/","title":{"rendered":"Education on paperless system still needed – Port authorities"},"content":{"rendered":"
Early indications from Authorities at Tema Ports are that the implementation of the paperless clearing system has so far been slow.<\/p>\n
The system, which came into operation on September 2 is yet to record any significant impact, according to them.<\/p>\n
In a Citi News<\/strong> interview, the General Manager in-charge of Marketing and Corporate Affairs at the Ghana Ports and Harbours Authority, Esther Gyebi-Donkor noted that the Port Authority has thus provided a customer service centre to assist agents to use the online systems without any difficulty.<\/p>\n “We ensured that all the people who came to the revenue centre to process the old forms were given detailed exposure on how they had to make their request from Monday [today] in the system.\u201d<\/p>\n “A lot of them were very happy with the demonstrations that we did for them. The few questions they had to ask, we were able to deal with it.\u201d<\/p>\n The authorities continued the education by supplying fliers outlining the step by step flow and then \u201cwe took the advantage to continue to explain to them what would be expected of them come Monday,\u201d Mrs. Gyebi-Donkor said.<\/p>\n Optimism, however, abounds within freight forwarders, who are anticipating a smooth implementation of the paperless clearing process at the ports should all systems of the various agencies operate seamlessly.<\/p>\n