{"id":256596,"date":"2016-10-10T07:12:35","date_gmt":"2016-10-10T07:12:35","guid":{"rendered":"http:\/\/citifmonline.com\/?p=256596"},"modified":"2016-10-10T07:12:35","modified_gmt":"2016-10-10T07:12:35","slug":"samsung-pauses-note-7-production","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2016\/10\/samsung-pauses-note-7-production\/","title":{"rendered":"Samsung ‘pauses Note 7 production’"},"content":{"rendered":"
Smartphone giant Samsung has reportedly stopped production of its Note 7 phone amid claims that replacement devices still have critical battery issues.<\/p>\n
Reuters and South Korea’s Yonhap news agency<\/a> cited unnamed officials claiming the company had temporarily halted its Note 7 production lines.<\/p>\n Samsung told the BBC it could not confirm or deny reports that it had stopped production.<\/p>\n The move came as two US networks stopped replacing or selling the phone.<\/p>\n The South Korean firm issued a recall<\/a> of the smartphone in September and assured customers last month that the fixed devices were safe.<\/p>\n But there have now been several reports of phones that have been replaced and deemed safe starting to emit smoke.<\/p>\n Both AT&T and T-Mobile in the US said earlier that they would no longer replace the devices, while the latter said it was stopping the sale of the phone<\/a> entirely.<\/p>\n “While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices,” T-Mobile said on its website.<\/a><\/p>\n Meanwhile, AT&T said: “We’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents.” It advised customers to exchange them for other devices.<\/p>\n Samsung said in a statement<\/a> last month that the issue of overheating was caused by a “rare” manufacturing error that resulted in the battery’s “anode-to-cathode [negative and positive electrodes]” coming into contact.<\/p>\n But last week, a domestic flight in the US was evacuated<\/a> after a replacement Note 7 started emitting smoke in the cabin. And a man in Kentucky reportedly woke up to a bedroom<\/a> full of smoke from a replaced Note 7.<\/p>\n‘No longer exchanging’<\/h2>\n
Manufacturing error<\/h2>\n