{"id":256596,"date":"2016-10-10T07:12:35","date_gmt":"2016-10-10T07:12:35","guid":{"rendered":"http:\/\/citifmonline.com\/?p=256596"},"modified":"2016-10-10T07:12:35","modified_gmt":"2016-10-10T07:12:35","slug":"samsung-pauses-note-7-production","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2016\/10\/samsung-pauses-note-7-production\/","title":{"rendered":"Samsung ‘pauses Note 7 production’"},"content":{"rendered":"

Smartphone giant Samsung has reportedly stopped production of its Note 7 phone amid claims that replacement devices still have critical battery issues.<\/p>\n

Reuters and South Korea’s Yonhap news agency<\/a> cited unnamed officials claiming the company had temporarily halted its Note 7 production lines.<\/p>\n

Samsung told the BBC it could not confirm or deny reports that it had stopped production.<\/p>\n

The move came as two US networks stopped replacing or selling the phone.<\/p>\n

The South Korean firm issued a recall<\/a> of the smartphone in September and assured customers last month that the fixed devices were safe.<\/p>\n

But there have now been several reports of phones that have been replaced and deemed safe starting to emit smoke.<\/p>\n

‘No longer exchanging’<\/h2>\n

Both AT&T and T-Mobile in the US said earlier that they would no longer replace the devices, while the latter said it was stopping the sale of the phone<\/a> entirely.<\/p>\n

“While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices,” T-Mobile said on its website.<\/a><\/p>\n

Meanwhile, AT&T said: “We’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents.” It advised customers to exchange them for other devices.<\/p>\n

Manufacturing error<\/h2>\n

Samsung said in a statement<\/a> last month that the issue of overheating was caused by a “rare” manufacturing error that resulted in the battery’s “anode-to-cathode [negative and positive electrodes]” coming into contact.<\/p>\n

But last week, a domestic flight in the US was evacuated<\/a> after a replacement Note 7 started emitting smoke in the cabin. And a man in Kentucky reportedly woke up to a bedroom<\/a> full of smoke from a replaced Note 7.<\/p>\n

In its latest statement<\/a>, Samsung said it understood the concerns of carriers and consumers about the newly released replacement Note 7 devices.<\/p>\n

“We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible,” Samsung said.<\/p>\n

“If we conclude a product safety issue exists, we will work with the CPSC (US Consumer Product Safety Commission) to take immediate steps to address the situation.”<\/p>\n

The South Korean tech giant’s shares have fallen almost 4% in early Asian trade.<\/p>\n

 <\/p>\n

–<\/p>\n

Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"

Smartphone giant Samsung has reportedly stopped production of its Note 7 phone amid claims that replacement devices still have critical battery issues. Reuters and South Korea’s Yonhap news agency cited unnamed officials claiming the company had temporarily halted its Note 7 production lines. Samsung told the BBC it could not confirm or deny reports that […]<\/p>\n","protected":false},"author":5,"featured_media":256599,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[106],"tags":[12480,12481,12482],"yoast_head":"\nSamsung 'pauses Note 7 production' - Citi 97.3 FM - Relevant Radio. 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