{"id":254410,"date":"2016-10-03T15:45:31","date_gmt":"2016-10-03T15:45:31","guid":{"rendered":"http:\/\/citifmonline.com\/?p=254410"},"modified":"2016-10-03T15:45:31","modified_gmt":"2016-10-03T15:45:31","slug":"ecg-to-introduce-recharge-cards-mobile-money-for-bill-payment","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2016\/10\/ecg-to-introduce-recharge-cards-mobile-money-for-bill-payment\/","title":{"rendered":"ECG to introduce recharge cards, mobile money for bill payment"},"content":{"rendered":"<p>The Electricity Company of Ghana (ECG), has said it will soon introduce the use of recharge cards to power prepaid meters, as well as\u00a0mobile money platforms for the payment of bills.<\/p>\n<p>According to the company, the adoption of these payment platforms will bring satisfaction and relief to its customers.<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-large wp-image-254413\" src=\"http:\/\/citifmonline.com\/wp-content\/uploads\/2016\/10\/ECG-3-1024x682.jpg\" alt=\"ecg-3\" width=\"620\" height=\"413\" \/><\/p>\n<p>Speaking at a media briefing in Takoradi, the Western regional Commercial manager of the company, Alex Anwobor, stated that \u201cas part of our outlook to make ECG more efficient and customer friendlier, we are considering introducing scratch cards where customers can buy at any point and time to recharge their credit balance. We are also considering using the mobile money platform to pay for bills. They are at the consideration stages for now\u201d<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-large wp-image-254416\" src=\"http:\/\/citifmonline.com\/wp-content\/uploads\/2016\/10\/ECG-photo-3-1024x682.jpg\" alt=\"ecg-photo-3\" width=\"620\" height=\"413\" \/><\/p>\n<p>Mr. Anwobor added that \u201cconsiderations are to have our prepaid credits sold at fuel stations to provide a 24-hour sale of the ECG credit\u201d.<\/p>\n<p>\u201cNot only that, we are also making provisions to introduce emergency credit for customers whose credit exhaust in the night, so that they can use the emergency credit that can later be deducted at their next recharge.&#8221;<\/p>\n<figure id=\"attachment_254415\" aria-describedby=\"caption-attachment-254415\" style=\"width: 530px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" class=\" wp-image-254415\" src=\"http:\/\/citifmonline.com\/wp-content\/uploads\/2016\/10\/ECG-photo-2-1024x682.jpg\" alt=\"Western Regional PRO of ECG, Philip Osei Bonsu.\" width=\"530\" height=\"353\" \/><figcaption id=\"caption-attachment-254415\" class=\"wp-caption-text\">Western Regional PRO of ECG, Philip Osei Bonsu.<\/figcaption><\/figure>\n<p>Apart from creating more customer centers, the company also it is also\u00a0discussing the possibility of a bulk text messaging service to customers to give them prior notice about\u00a0impending shutdowns.<\/p>\n<p>According to him, the radio may not be totally effective because a customer going to be affected by a planned shutdown may not be listening to that particular medium at the time the shutdown is announced.<\/p>\n<p>&#8220;We believe bulk text messaging or even Whatsapp message will help us a lot\u201d.<\/p>\n<p>Mr. Anwobor concluded that, these considerations will feature prominently in the company\u2019s activities in 2017.<\/p>\n<p>&#8211;<\/p>\n<p>By: Obrempong Yaw Ampofo\/citifmonline.com\/Ghana<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Electricity Company of Ghana (ECG), has said it will soon introduce the use of recharge cards to power prepaid meters, as well as\u00a0mobile money platforms for the payment of bills. According to the company, the adoption of these payment platforms will bring satisfaction and relief to its customers. Speaking at a media briefing in [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":254414,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[5],"tags":[332,3],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ECG to introduce recharge cards, mobile money for bill payment - Citi 97.3 FM - Relevant Radio. 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