{"id":224369,"date":"2016-06-21T19:25:25","date_gmt":"2016-06-21T19:25:25","guid":{"rendered":"http:\/\/citifmonline.com\/?p=224369"},"modified":"2016-06-21T19:25:25","modified_gmt":"2016-06-21T19:25:25","slug":"ecg-over-billing-will-be-over-soon-be-patient-mahama","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2016\/06\/ecg-over-billing-will-be-over-soon-be-patient-mahama\/","title":{"rendered":"ECG over-billing will be over soon; be patient – Mahama"},"content":{"rendered":"
President John Dramani Mahama has pleaded with Ghanaians affected by the recent supposed over-billing by the Electricity Company of Ghana (ECG), to exercise restraint as authorities are working to fix the problem by the\u00a0end of this month.<\/p>\n
Addressing residents of Madina and Atomic during his \u2018Accounting to the People Tour\u2019 of the Greater Accra Region today [Tuesday], President Mahama said he was very confident that all anomalies with the billing system would be resolved during the next billing cycle.<\/span><\/p>\n \u201cBecause the electricity bill is done on monthly cycles, they have to start on the first of month with a new billing cycle,\u00a0and so I have asked Ghanaians to exercise patience. From Ist July, they will start a new billing cycle, and I am sure a lot of you will see a lot of relief in electricity bills.\u201d<\/span><\/p>\n Suspend \u2018problematic\u2019 billing software \u2013 PURC to ECG\u00a0 <\/strong><\/p>\n The Public Utilities Regulatory Commission (PURC), in May 2016, instructed the Electricity Company of Ghana (ECG), to suspend the implementation of their new billing software until further notice.<\/p>\n A\u00a0statement signed by the PURC\u2019s Public Relations Director, Nana Yaa Jantuah, said the directive was necessitated by\u00a0incessant complaints from\u00a0customers who alleged that they were being over-billed by\u00a0the ECG.<\/p>\n But staff of ECG have accused government of being responsible for the high tariffs following the increases and the introduction of taxes. Electricity tariffs up by 59.2%, water 67.2% ahead of Christmas.<\/p>\n The PURC late last year sanctioned an increase of 59.2 percent and 67.2 percent for electricity and water tariffs respectively. But businesses and individuals expressed displeasure with the increase which they described as\u00a0astronomical.<\/p>\n