{"id":22226,"date":"2014-06-03T11:20:45","date_gmt":"2014-06-03T11:20:45","guid":{"rendered":"http:\/\/4cd.e16.myftpupload.com\/?p=22226"},"modified":"2014-06-03T11:20:45","modified_gmt":"2014-06-03T11:20:45","slug":"total-blackout-for-vodafone-subscribers","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2014\/06\/total-blackout-for-vodafone-subscribers\/","title":{"rendered":"Total blackout for Vodafone subscribers"},"content":{"rendered":"

Subscribers of Vodafone are up in arms with the telecom provider over their inability to make calls or browse the internet.<\/p>\n

The subscribers since yesterday evening have not been able to patronize any of these services.<\/p>\n

Business activities have reportedly grounded to a halt following the development.<\/p>\n

Some subscribers who spoke to Citi Business News<\/strong> say they have been unable to undertake any activities especially business transactions since yesterday following the halt in services.<\/p>\n

The telecom operator however in a press statement apologized for the inconvenience and said it was working round the clock to deal with the matter.<\/p>\n

This is not the first time the mobile service provider is going through a similar challenge this year.<\/p>\n

A few weeks back its subscribers around the country threatened to abandon the network after weeks of encountering difficulty in loading top up cards from the company and making calls.<\/p>\n

Some subscribers tells Citi Business News<\/strong> efforts to get through the mobile giant through their call centre has not yielded any results.<\/p>\n

It is unclear whether the company\u2019s call centre is operating currently.<\/p>\n

Last week workers at the call centre threatened to abandon their posts over poor conditions of service.<\/p>\n

But Vodafone which outsourced the call centre to Teletec a South African BPO company in 2010 to cut down cost told Citi Business News<\/strong> it may temporary take over the centre if the workers go ahead with the strike.<\/p>\n

 <\/p>\n

By: Vivian Kai Mensah\/citifmonline.com\/Ghana<\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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