The task-force has since\u00a0submitted its findings to government, but the findings have not been made public.<\/p>\n
[contextly_sidebar id=”9wLOBhEzP3EuVdNL2ckXirmENlg0SqVM”]Prior to the commissioning of the task-force, the Public Utilities Regulatory Commission (PURC), ordered the ECG to\u00a0suspend<\/a><\/strong><\/span> the implementation of their new billing software until further notice.<\/p>\n A statement signed by the PURC\u2019s Public Relations Director, Nana Yaa Jantuah, said the directive was necessitated by incessant complaints from customers who alleged that they were being over-billed by the ECG.<\/p>\n IECP in a statement,\u00a0questioned the high tariffs and asked government to explain to Ghanaians what caused the anomalies and whether it was the new taxes or the metering software used by the ECG.<\/p>\n \u201cThe consumers as stakeholders have the right to be informed on whether they are paying high bills as a result of software failure or the removal of subsidies and imposition of VAT and other levies,\u201d the statement signed by the Executive Directive of IECP, Dr. Mutaka Alolo questioned.<\/p>\n The Institute also asked ten questions they believe \u201cwould bring clarity to the subject matter and enhance accountability as well as restoration of investor and consumer confidence.\u201d<\/p>\n IECP also recommended that \u201cover-billed customers should be compensated\u201d if such is established in the report.<\/p>\n Below are the questions:<\/strong><\/p>\n 1.What are the contributions of the various components to the electricity tariffs?<\/p>\n 2. What is the actual percentage increment in tariffs?<\/p>\n 3. Is software the cause of the overbilling as claimed by PURC or the removal of subsidies and the imposition of VAT and other levies as claimed by ECG?<\/p>\n 4. When is the suspension of the alleged overbilling software taking effect?<\/p>\n 5. Is the old billing software capable of being used again? Has it been serviced?<\/p>\n 6. Was the procurement of this overbilling software in line with our Public Procurement Laws? Who are the contractors and how much did the contract cost the tax payers?<\/p>\n 7. When did the overbilling start? Was it from the beginning of the increment or some other date?<\/p>\n 8. Which areas in Ghana are affected by this overbilling software?<\/p>\n 9. How much money is involved? How much has accrued from the alleged overbilling and where is the money?<\/p>\n 10. How will the ECG reimburse Ghanaians and what are the modalities for reimbursement if it is found out that they are overbilled?<\/p>\n –<\/strong><\/p>\n By: Godwin A. Allotey\/citifmonline.com\/Ghana![\"Executive](\"http:\/\/citifmonline.com\/wp-content\/uploads\/2016\/06\/0e9cc27a-fbbf-4a21-be8a-81436588fd3c.jpg\")
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