{"id":216733,"date":"2016-05-24T12:51:38","date_gmt":"2016-05-24T12:51:38","guid":{"rendered":"http:\/\/citifmonline.com\/?p=216733"},"modified":"2016-05-24T12:51:38","modified_gmt":"2016-05-24T12:51:38","slug":"suspend-problematic-billing-software-purc-to-ecg","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2016\/05\/suspend-problematic-billing-software-purc-to-ecg\/","title":{"rendered":"Suspend ‘problematic’ billing software – PURC to ECG"},"content":{"rendered":"
The Public Utilities Regulatory Commission (PURC), has instructed the Electricity Company of Ghana (ECG), to suspend the implementation of their new billing software until further notice.<\/p>\n
A\u00a0statement signed by the PURC’s Public Relations Director, Nana Yaa Jantuah, said the directive was necessitated by\u00a0incessant complaints from\u00a0customers who alleged that they were being over-billed by\u00a0the ECG.<\/p>\n
[contextly_sidebar id=”spSVgHMYapxWOxX0bx582fS1xZ3AWIWR”]The PURC late last year sanctioned an increase of 59.2 percent and 67.2 percent<\/a><\/strong><\/span> for electricity and water tariffs respectively. But businesses and individuals expressed displeasure with the increase which they described as\u00a0astronomical.<\/p>\n