{"id":163176,"date":"2015-10-29T08:24:25","date_gmt":"2015-10-29T08:24:25","guid":{"rendered":"http:\/\/4cd.e16.myftpupload.com\/?p=163176"},"modified":"2015-10-29T08:24:25","modified_gmt":"2015-10-29T08:24:25","slug":"gcaa-to-pass-new-law-to-protect-airline-passengers","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2015\/10\/gcaa-to-pass-new-law-to-protect-airline-passengers\/","title":{"rendered":"GCAA to pass new law to protect airline passengers"},"content":{"rendered":"<p>The Ghana Civil Aviation Authority (GCCA) will soon submit to cabinet a new proposal expected to protect customers and patrons of the aviation industry in Ghana.<\/p>\n<p>[contextly_sidebar id=&#8221;0PEElgbKj4yVLGmoFpWmVmkwC49bmgjP&#8221;]According to the GCAA an economic regulation is to be introduced aimed at \u00a0protecting the right of consumers.<\/p>\n<p>Currently Ghana\u2019s aviation sector lacks the consumer protection charter which is to protect customers from being short changed by airlines operating in the country.<\/p>\n<p>This follows complaints from some airline passengers over what they term as &#8216;unfair treatment&#8217; by some airlines operating in the country.<\/p>\n<p>Manager, Business Development and Statistics at the Ghana Civil Aviation Authority (GCCA) Rev. Stephen Wilfred Arthur speaking on Citi fm\u2019s consumer focus show Business Today said \u201cin these draft regulations there are issues concerning consumer protection, and when we talk about consumer protection in further details we are talking of denied boarding, cancellations, delays, right to compensations, reimbursement or rerouting, right to care obligation to inform passengers of their rights and we also have dispute resolution mechanisms as well as sanctions and penalties. We hope that from the Transport ministry it will be approved by cabinet and then it will move to parliament soon.\u201d<\/p>\n<p>Rev. Stephen Wilfred Arthur adds that &#8216;as it is with the Minister of Transport we hope it will be passed soon as it has gone through all the stages of consultations within the industry and has been okayed by all players&#8217;.<\/p>\n<p>&#8211;<\/p>\n<p>By:\u00a0 Norvan Acquah \u2013 Hayford\/citifmonline.com\/Ghana<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Ghana Civil Aviation Authority (GCCA) will soon submit to cabinet a new proposal expected to protect customers and patrons of the aviation industry in Ghana. [contextly_sidebar id=&#8221;0PEElgbKj4yVLGmoFpWmVmkwC49bmgjP&#8221;]According to the GCAA an economic regulation is to be introduced aimed at \u00a0protecting the right of consumers. Currently Ghana\u2019s aviation sector lacks the consumer protection charter which [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":163187,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[23,4],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>GCAA to pass new law to protect airline passengers - Citi 97.3 FM - Relevant Radio. Always<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/citifmonline.com\/2015\/10\/gcaa-to-pass-new-law-to-protect-airline-passengers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GCAA to pass new law to protect airline passengers - Citi 97.3 FM - Relevant Radio. Always\" \/>\n<meta property=\"og:description\" content=\"The Ghana Civil Aviation Authority (GCCA) will soon submit to cabinet a new proposal expected to protect customers and patrons of the aviation industry in Ghana. [contextly_sidebar id=&#8221;0PEElgbKj4yVLGmoFpWmVmkwC49bmgjP&#8221;]According to the GCAA an economic regulation is to be introduced aimed at \u00a0protecting the right of consumers. Currently Ghana\u2019s aviation sector lacks the consumer protection charter which [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/citifmonline.com\/2015\/10\/gcaa-to-pass-new-law-to-protect-airline-passengers\/\" \/>\n<meta property=\"og:site_name\" content=\"Citi 97.3 FM - Relevant Radio. 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