{"id":140237,"date":"2015-08-03T10:53:44","date_gmt":"2015-08-03T10:53:44","guid":{"rendered":"http:\/\/4cd.e16.myftpupload.com\/?p=140237"},"modified":"2015-08-03T14:54:41","modified_gmt":"2015-08-03T14:54:41","slug":"tigo-staff-hit-streets-to-interact-with-customers-on-lions-day","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2015\/08\/tigo-staff-hit-streets-to-interact-with-customers-on-lions-day\/","title":{"rendered":"Tigo staff hit streets to interact with customers on \u2018Lion\u2019s Day\u2019"},"content":{"rendered":"<p style=\"text-align: justify;\">Over 700 employees of Tigo including the entire leadership team stormed various markets across the country to have a one-on-one interaction with customers and obtain insights about customers changing needs.<\/p>\n<p style=\"text-align: justify;\">The employee-driven programme dubbed \u2018Lion\u2019s Day\u2019 also offered the opportunity for staff to educate customers about the company\u2019s products and services including \u2018Big 6\u2019 and the ongoing promotion where Tigo is giving away alternative sources of power, \u2018Yensor Nkoaa\u2019.<\/p>\n<p style=\"text-align: justify;\">Clad in branded t-shirts, they moved across various offices, markets and bus terminals in high traffic areas such as Kaneshie, Madina, Nima, Adum and Market Circle just to mention a few.<\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/4cd.e16.myftpupload.com\/wp-content\/uploads\/2015\/08\/IMG_7065.jpg\"><img loading=\"lazy\" class=\" size-full wp-image-140239 aligncenter\" src=\"http:\/\/4cd.e16.myftpupload.com\/wp-content\/uploads\/2015\/08\/IMG_7065.jpg\" alt=\"IMG_7065\" width=\"604\" height=\"450\" srcset=\"https:\/\/citifmonline.com\/wp-content\/uploads\/2015\/08\/IMG_7065.jpg 604w, https:\/\/citifmonline.com\/wp-content\/uploads\/2015\/08\/IMG_7065-300x224.jpg 300w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">They also sold sim and recharge cards; educated customers on the various products and services and gave detailed explanation on the various investments they are undertaking to improve on network quality and resilience.<\/p>\n<p style=\"text-align: justify;\">Interacting with some customers at the Kaneshie market in Accra, the CEO, Roshi Motman, said \u201cCustomer satisfaction is essential to this business, it is at the heart of our operations. We consistently need to know how their needs are changing and offer them the right digital solutions and support and this is a priority for every Tigo employee\u201d.<\/p>\n<p style=\"text-align: justify;\">Touching on network quality, she noted that the company is undertaking various projects to improve on voice and internet experience.<\/p>\n<p style=\"text-align: justify;\">She revealed the first phase of the US$24 million cell sites expansion project will be complete by September 2015.<\/p>\n<p style=\"text-align: justify;\">&#8211;<\/p>\n<p style=\"text-align: justify;\">Credit: Tigo<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over 700 employees of Tigo including the entire leadership team stormed various markets across the country to have a one-on-one interaction with customers and obtain insights about customers changing needs. The employee-driven programme dubbed \u2018Lion\u2019s Day\u2019 also offered the opportunity for staff to educate customers about the company\u2019s products and services including \u2018Big 6\u2019 and [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":140240,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[4],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tigo staff hit streets to interact with customers on \u2018Lion\u2019s Day\u2019 - Citi 97.3 FM - Relevant Radio. Always<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/citifmonline.com\/2015\/08\/tigo-staff-hit-streets-to-interact-with-customers-on-lions-day\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tigo staff hit streets to interact with customers on \u2018Lion\u2019s Day\u2019 - Citi 97.3 FM - Relevant Radio. Always\" \/>\n<meta property=\"og:description\" content=\"Over 700 employees of Tigo including the entire leadership team stormed various markets across the country to have a one-on-one interaction with customers and obtain insights about customers changing needs. The employee-driven programme dubbed \u2018Lion\u2019s Day\u2019 also offered the opportunity for staff to educate customers about the company\u2019s products and services including \u2018Big 6\u2019 and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/citifmonline.com\/2015\/08\/tigo-staff-hit-streets-to-interact-with-customers-on-lions-day\/\" \/>\n<meta property=\"og:site_name\" content=\"Citi 97.3 FM - Relevant Radio. 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