{"id":112861,"date":"2015-04-30T19:55:41","date_gmt":"2015-04-30T19:55:41","guid":{"rendered":"http:\/\/4cd.e16.myftpupload.com\/?p=112861"},"modified":"2015-04-30T19:55:41","modified_gmt":"2015-04-30T19:55:41","slug":"vodafone-is-best-in-voice-clarity-and-3g-internet-speed","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/2015\/04\/vodafone-is-best-in-voice-clarity-and-3g-internet-speed\/","title":{"rendered":"Vodafone is best in \u2018Voice clarity\u2019 and \u20183G internet speed\u2019"},"content":{"rendered":"<p>Vodafone Ghana is the best mobile network in\u00a0<em>\u2018<\/em>Voice clarity\u2019\u00a0and\u00a0\u20183G+ internet speed\u2019, according to an independent study of the telecoms industry in Ghana.<\/p>\n<p>[contextly_sidebar id=&#8221;ndYcHMyeUi5GTcRept4XUAmGm1J2tBHM&#8221;]In an age where the customer is the undisputed king of all things marketing and product innovation, companies are finding creative ways to deliver the kind of satisfaction that will eventually have a rippling effect on the profitability of their business and drive positive perception.<\/p>\n<p>The experience of mobile technology has become an omnipresent phenomenon the world over \u2013 an ever-present avenue for consumers and companies.<\/p>\n<p>In Ghana, the average consumer has become highly sensitive to the quality of mobile networks and the services they offer.<\/p>\n<p>There is a general belief that telecommunication companies have three top problems to address in enhancing customer perception \u2013\u00a0internet connection,\u00a0app and service crashes\u00a0and\u00a0slow network speeds.<\/p>\n<p>Despite the fact that not all of these issues are within the direct control of telecom companies, there is the need to realise that often, customers will blame the networks for most of their problems.<\/p>\n<p>Since entering Ghana\u2019s telecoms sector in 2008, Vodafone has spent close to US$700 million to improve its systems and network in an effort to bring it to an international standard for its customers.<\/p>\n<p>The survey, commissioned by the Vodafone Group and conducted independently by global consulting firm P3 Communications, therefore, comes as a breath of fresh air following recent concerns by the public about the level of service being rendered by telecom companies.<\/p>\n<p>The research measured; parameters including\u00a0call set-up, speech quality\u00a0and\u00a0drop rates,\u00a0as well as\u00a0downloads\u00a0and\u00a0uploads speed. In all these, Vodafone Ghana posted strong performances.<\/p>\n<p>Commenting on this,\u00a0Patricia Obo-Nai, Director of Technology at Vodafone Ghana said:\u00a0\u201cThe very foundation of our existence as a telecommunications company is the quality of our network. In a very competitive and connected world, like Ghana has become, the network is the key differentiator. Over the years, we have invested significantly in ensuring voice quality and mobile internet efficiency for our customers. The results from the study are a direct endorsement of the good work we have put in to ensure that we continue to provide unmatched experience for our customers and to lead the way in the industry\u201d.<\/p>\n<p>Vodafone has remained consistent in maintaining the highest standard of network quality for its customers.<\/p>\n<p>&nbsp;<\/p>\n<p>Source: Vodafone Ghana<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vodafone Ghana is the best mobile network in\u00a0\u2018Voice clarity\u2019\u00a0and\u00a0\u20183G+ internet speed\u2019, according to an independent study of the telecoms industry in Ghana. [contextly_sidebar id=&#8221;ndYcHMyeUi5GTcRept4XUAmGm1J2tBHM&#8221;]In an age where the customer is the undisputed king of all things marketing and product innovation, companies are finding creative ways to deliver the kind of satisfaction that will eventually have [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":112862,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[20,4],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Vodafone is best in \u2018Voice clarity\u2019 and \u20183G internet speed\u2019 - Citi 97.3 FM - Relevant Radio. 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[contextly_sidebar id=&#8221;ndYcHMyeUi5GTcRept4XUAmGm1J2tBHM&#8221;]In an age where the customer is the undisputed king of all things marketing and product innovation, companies are finding creative ways to deliver the kind of satisfaction that will eventually have [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/citifmonline.com\/2015\/04\/vodafone-is-best-in-voice-clarity-and-3g-internet-speed\/\" \/>\n<meta property=\"og:site_name\" content=\"Citi 97.3 FM - Relevant Radio. 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