1.0Citi 97.3 FM - Relevant Radio. Alwayshttps://citifmonline.comKojo Akoto Boatenghttps://citifmonline.com/author/kojo/rich600338<blockquote class="wp-embedded-content" data-secret="ipn2QPiX7m"><a href="https://citifmonline.com/2017/02/bog-builds-customer-confidence-with-new-consumer-complaints-guidelines/">BoG builds customer confidence with new consumer complaints guidelines</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://citifmonline.com/2017/02/bog-builds-customer-confidence-with-new-consumer-complaints-guidelines/embed/#?secret=ipn2QPiX7m" width="600" height="338" title="“BoG builds customer confidence with new consumer complaints guidelines” — Citi 97.3 FM - Relevant Radio. Always" data-secret="ipn2QPiX7m" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /*! This file is auto-generated */ !function(c,d){"use strict";var e=!1,o=!1;if(d.querySelector)if(c.addEventListener)e=!0;if(c.wp=c.wp||{},c.wp.receiveEmbedMessage);else if(c.wp.receiveEmbedMessage=function(e){var t=e.data;if(!t);else if(!(t.secret||t.message||t.value));else if(/[^a-zA-Z0-9]/.test(t.secret));else{for(var r,s,a,i=d.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),n=d.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),o=new RegExp("^https?:$","i"),l=0;l<n.length;l++)n[l].style.display="none";for(l=0;l<i.length;l++)if(r=i[l],e.source!==r.contentWindow);else{if(r.removeAttribute("style"),"height"===t.message){if(1e3<(s=parseInt(t.value,10)))s=1e3;else if(~~s<200)s=200;r.height=s}if("link"===t.message)if(s=d.createElement("a"),a=d.createElement("a"),s.href=r.getAttribute("src"),a.href=t.value,!o.test(a.protocol));else if(a.host===s.host)if(d.activeElement===r)c.top.location.href=t.value}}},e)c.addEventListener("message",c.wp.receiveEmbedMessage,!1),d.addEventListener("DOMContentLoaded",t,!1),c.addEventListener("load",t,!1);function t(){if(o);else{o=!0;for(var e,t,r,s=-1!==navigator.appVersion.indexOf("MSIE 10"),a=!!navigator.userAgent.match(/Trident.*rv:11\./),i=d.querySelectorAll("iframe.wp-embedded-content"),n=0;n<i.length;n++){if(!(r=(t=i[n]).getAttribute("data-secret")))r=Math.random().toString(36).substr(2,10),t.src+="#?secret="+r,t.setAttribute("data-secret",r);if(s||a)(e=t.cloneNode(!0)).removeAttribute("security"),t.parentNode.replaceChild(e,t);t.contentWindow.postMessage({message:"ready",secret:r},"*")}}}}(window,document); </script> Consumers of financial services will from henceforth be able to demand compliance from their respective institutions they transact business with. It follows the completion of the Consumer Recourse Mechanism Guidelines by the Bank of Ghana. The guidelines among others allow consumers to seek redress for complaints with the industry regulator in a timely and independent […]