The awards; Best Customer Service 2016 and Best Brand (Environment / Safety) 2016, were presented to Management by the Executive Director of COPEC, Duncan Amoah.

The Management of Total Petroleum Ghana received these awards with excitement and stated that they will keep up the good work of providing excellent customer service and ensuring safety in its operations.

The Managing Director of Total Ghana, Mr. Olivier Van-Parys stated that Management and Staff pay routine visits to its Service Stations to get closer to customers by working hand in hand with the frontline Station Staff to serve Customers and know their expectations.

He added that some of its Service Stations are currently undergoing renovation to enhance the whole Customer experience.

Recently renovated Service Stations have additional state-of-the-art lube bays, car wash centres and food corners such as KFC drive-through at the Tema Community 1 Stadium Station, Pizza Hut at the Hospital Road Station and the new Mugg & Bean Franchise and Vegetable stall at the Liberation Road Station.

With these renovations, Total Service Stations are multi-purpose destination points for individual Customers and families.

Mr. Olivier Van-Parys gave the assurance that Customers should expect not only quality service but also quality products at any Total Service Station.

The Company was honoured to receive these awards in addition to its recent award as the Best Oil Marketing Company at the Ghana Oil and Gas Awards (GOGA).

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By: citifmonline.com/Ghana

The post Total Ghana receives 2 prestigious awards from COPEC appeared first on Citi 97.3 FM - Relevant Radio. Always.

The promotion caravan has so far toured Cape Coast, Takoradi, Kumasi and Techiman.

The caravan facilitated by Adams Marketing Communication Agency hit the Northern Region with lots of souvenirs for its customers at the four main Total service stations in Tamale Township.

The first 10 customers who bought fuel at Ghc50 and beyond during the promotion received extra free one gallon.

Other lucky customers at the Daboya, hospital road, Nim Avenue and Tamale south service stations collected branded excellium T’ Shirts, car dusters, air freshers, note blocks and pen back packs.

Total Petroleum Ghana’s Communications Manager, Edna Kankam in a CitiBusiness News interview explained that the nationwide event sought to create awareness on the newly introduced excellium product which replaced Efimax.

“The whole idea is to come down to the people to give them a personal experience of the fuel and to give them attractive souvenirs.”

According to her, the new product which she described as unique to other competing petroleum products in the Ghanaian market cleans car engine and also saves fuel consumption.

“Total excellium has extra addictives that cleans your engine as you drive kilometer after kilometer and it reduces the deposits in your engine.”

“You consume less, you save money and you protect your engine. So the amount of money that you would have used to go to the fitting shop to fix your car you would save up on it and you would have saved your fuel and this is good for the Ghanaian population,” she added.

She said Total Petroleum Ghana cherished its customers and would always provide their needs at cheaper cost.

Edna Kankam thus encouraged customers to maintain their loyalty with Total Petroleum Ghana for quality services.

Some customers attested to the low consumption rate of the excellium product.

They also admitted that their car engines are ever perfect in terms of acceleration.

They commended Total Petroleum Ghana for their negotiable services and promised to renew their confidence level.

The Total excellium comprising a wide range of fuels clean car engine and provides long lasting protection to make it efficient, less consuming and less polluting.

It provides up to 93% of injector deposit build up in a car engine on daily basis.

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By: Abdul Karim Naatogmah/citifmonline.com/Ghana

The post TOTAL excellium products promo caravan hits Northern Region appeared first on Citi 97.3 FM - Relevant Radio. Always.