The awards night was held to celebrate Mobile Money agents in the Eastern, Volta, Greater Accra and the Brong Ahafo Regions, who have demonstrated high levels of professionalism in executing their duties in providing Mobile Money services to their customers.

The initiative forms part of MTN’s efforts to create an atmosphere that supports the growth and development of the mobile financial services sector in Ghana.

Speaking at the event, Mr. Eli Hini, General Manager for Mobile Financial Services at MTN Ghana said, the awards ceremony is in recognition of the role Mobile Money agents play to ensure good customer experience.

“We acknowledge the roles our Mobile Money agents have played to ensure our customers have a good experience with Mobile Money Services. We celebrate our Agents today for showing leadership and integrity in their day to day activities, and urge them on into continuing to be better ambassadors of MTN as their actions have an impact on the image of the MTN brand”, Mr. Hini said.

Mr. Kwame Kwadon of Notable E- Solutions emerged the Overall Best Mobile Money Agent. He won a motorbike, certificate of honor and other undisclosed prizes. Other winners at the awards took home prizes ranging from television sets, generator sets, mobile phones among others.

Criteria for the selection of winners included scanning for agents who have not indulged in fraudulent activities, agents who exhibit and provide customers with a good experience among others.

MTN Ghana is the largest Mobile Money service provider in the country with over 7 million active users on its Mobile Money platform and over 85,000 active agents across the country.

To safeguard mobile financial services usage, MTN Ghana has partnered with entities such as the Police and the Central Bank in order to put measures in place for the safe use of Mobile Money services.

MTN Ghana continues to spearhead innovations and initiatives that facilitate the growth of the mobile financial services sector, which provides customers with fast, simple, convenient, secure and affordable way of transferring money, making payments and doing other transactions using a mobile phone.

–

By: citifmonline.com/Ghana

The post MTN Ghana awards outstanding Mobile Money agents appeared first on Citi 97.3 FM - Relevant Radio. Always.

Effective December 6, 2017, customers of the network will receive “a new exciting delight every week, ranging from free calls on the AirtelTigo network every day and other exciting offers.”

[contextly_sidebar id=”aDrVf8GT0aHW3sevXUOIicBt03hV1WCM”]“As a much bigger family, we have made a strong commitment to excite and delight our existing customers. Our ‘season of delights’ for the festive period is a first step. Our integration efforts are progressing seamlessly, and we will deliver exceptional value with the best customer experience, widest network and high speed data and exciting offers in the near future”, the CEO of AirtelTigo, Roshi Motman said.

AirtelTigo’s ‘season of delights’ is open to both customers on former Tigo and Airtel networks, and they can opt in by dialing *533#.

About AirtelTigo

On March 3, 2017, Millicom International Cellular S.A. (“Millicom”) and Bharti Airtel Limited (“Airtel”), announced their intention to merge their operations in Ghana.

This was subsequently approved by the regulator, the National Communications Authority on October 2, 2017.

As per the shareholders agreement, Millicom and Airtel have equal ownership and governance rights in the combined entity which has now been re-branded as AirtelTigo.

AirtelTigo is the second largest Mobile Network Operator in Ghana with a combined customer base of approximately 10 million and 25 percent market share.

–

By: citifmonline.com/Ghana

The post AirtelTigo launches ‘Season of Delights’ appeared first on Citi 97.3 FM - Relevant Radio. Always.