This is according to the CEO of Airtel Tigo, Roshi Motman.

The move which will make them the second biggest mobile money operator in the country also forms part of the integration of the two companies after their merger in November 2017.

The telecommunication company has signed an agreement with Mahindra Comviva, a global leader in providing mobility solutions to help the company deliver the mobile money service on a secure and reliable platform.

The integration is expected to deliver superior customer experience by providing access to wider agent network, reduce customer cost of transaction, and facilitate product innovation.

Addressing journalists at a press conference, Roshi Motan revealed that move will be done in collaboration with 20 banks in the country to increase liquidity in the market.

“Another important point is with our partner banks so we are increasing the number of our partner banks to approximately twenty of them and the reason why we are doing that is first of all we want to be able to ease the liquidity in the market”.

The mobile money service of Airtel Tigo is currently in collaboration with eleven banks, some of which are Ecobank, Zenith Bank, Fidelity Bank, Barclays Bank and GCB Bank.

Madam Rotman also explained that the service also seeks to bring convenience to its customers,

“Another major point is that we want our customers to easily be able to put money in the mobile wallet from the banks and from the banks into the mobile wallet.”

Meanwhile Director of Airtel Tigo Money, Edmund Barwah who assured customers of a secure platform to conduct their transactions, said the operational vending centers will also be increased from the current thirty thousand to sixty thousand.

“The integration and the merger also presents to us an opportunity of an expanded agent base; today, one of the key transactions within mobile money is the cash in cash out, we are expanding the ecosystem which means that we will be readily available everywhere”.

“Currently we have about thirty thousand vendors and we are looking to double that figure to 60 thousand within the next few months”.

AirtelTigo registered mobile money customers is currently at 6 million with a value transaction count at 4.5 million per month.

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By: Anita Arthur/citibusinessnews.com/Ghana

The post Airtel Tigo integrate mobile transfer platforms appeared first on Citi 97.3 FM - Relevant Radio. Always.

Information available to Citi Business News indicates that the issue has led to tension between the workers and the management.

The agitated workers, most of whom are from Airtel, say the offers are in sharp contrast to what was agreed earlier by the Communications Ministry, management as well as workers following the merger.

The National Communications Authority (NCA), in September last year [2017], approved the merger between Tigo and Airtel.

The new entity assumes the second biggest telecom in terms of market share.

Meanwhile Citi Business News understands management has been meeting with the aggrieved workers over the issue and a solution is expected by next week.

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By: Citibusinessnews.com/Ghana

The post Airtel Tigo workers up in arms over redundancy packages appeared first on Citi 97.3 FM - Relevant Radio. Always.