Google Docs was inaccessible for a “significant subset\u201d of users on Wednesday.<\/p>\n
The company confirmed the issue on its status page but did not offer more information.<\/p>\n
Docs is a core feature of Google\u2019s cloud computing service.<\/p>\n
A spokeswoman for Google would not confirm to the BBC how many users encountered the problem, but said she did not believe any customers who paid for extra storage were affected.<\/p>\n
Problems were reported by users trying to access the programs across the world.<\/p>\n
Downdetector.com, which tracks outages around the world, suggested US users were having the most significant issues – though there were some reports in Europe, where the outage occurred at a time that was outside of typical hours for most business.<\/p>\n
The down time lasted for between 30 minutes and an hour, during which many people used Twitter to complain.<\/p>\n
At 2209 GMT the Twitter account for Google Docs said: “Docs is back up for most users, and we expect a full resolution for all users shortly.<\/p>\n
“Sorry for this disruption and thanks again for your patience with us.\u201d<\/p>\n
It is the second time in recent weeks that Google Docs users have been left frustrated by glitches in the system.<\/p>\n
In October some users were locked out of a files after they were wrongly tagged as being \u201cinappropriate\u201d content. The company apologised for the disruption.<\/p>\n
Cloud computing – where files are stored and edited on the internet rather than locally on your computer – is a major part of the technology sector.<\/p>\n
Those services remaining stable and reliable is crucial for businesses that rely on the software for day-to-day work.<\/p>\n
Amazon Web Services (AWS) is the market leader by revenue, but it is not immune to downtime – an incident at the start of this year saw\u00a0more than 150,000 websites taken offline due to an Amazon fault.<\/p>\n
–<\/p>\n
Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"
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