{"id":256596,"date":"2016-10-10T07:12:35","date_gmt":"2016-10-10T07:12:35","guid":{"rendered":"http:\/\/citifmonline.com\/?p=256596"},"modified":"2016-10-10T07:12:35","modified_gmt":"2016-10-10T07:12:35","slug":"samsung-pauses-note-7-production","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/?p=256596","title":{"rendered":"Samsung &#8216;pauses Note 7 production&#8217;"},"content":{"rendered":"<p class=\"story-body__introduction\">Smartphone giant Samsung has reportedly stopped production of its Note 7 phone amid claims that replacement devices still have critical battery issues.<\/p>\n<p>Reuters and South Korea&#8217;s <a class=\"story-body__link-external\" href=\"http:\/\/english.yonhapnews.co.kr\/business\/2016\/10\/10\/33\/0502000000AEN20161010004151320F.html\">Yonhap news agency<\/a> cited unnamed officials claiming the company had temporarily halted its Note 7 production lines.<\/p>\n<p>Samsung told the BBC it could not confirm or deny reports that it had stopped production.<\/p>\n<p>The move came as two US networks stopped replacing or selling the phone.<\/p>\n<p>The South Korean firm issued a <a class=\"story-body__link\" href=\"http:\/\/www.bbc.co.uk\/news\/technology-37329191\">recall<\/a> of the smartphone in September and assured customers last month that the fixed devices were safe.<\/p>\n<p>But there have now been several reports of phones that have been replaced and deemed safe starting to emit smoke.<\/p>\n<h2 class=\"story-body__crosshead\">&#8216;No longer exchanging&#8217;<\/h2>\n<p>Both AT&amp;T and T-Mobile in the US said earlier that they would no longer replace the devices, while the latter said it was <a class=\"story-body__link-external\" href=\"https:\/\/newsroom.t-mobile.com\/news-and-blogs\/samsung-note7-update.htm\">stopping the sale of the phone<\/a> entirely.<\/p>\n<p>&#8220;While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices,&#8221; <a class=\"story-body__link-external\" href=\"https:\/\/newsroom.t-mobile.com\/news-and-blogs\/samsung-note7-update.htm\">T-Mobile said on its website.<\/a><\/p>\n<p>Meanwhile, AT&amp;T said: &#8220;We&#8217;re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents.&#8221; It advised customers to exchange them for other devices.<\/p>\n<h2 class=\"story-body__crosshead\">Manufacturing error<\/h2>\n<p>Samsung <a class=\"story-body__link-external\" href=\"http:\/\/www.samsung.com\/uk\/news\/local\/uk-statement-regarding-galaxy-note7\">said in a statement<\/a> last month that the issue of overheating was caused by a &#8220;rare&#8221; manufacturing error that resulted in the battery&#8217;s &#8220;anode-to-cathode [negative and positive electrodes]&#8221; coming into contact.<\/p>\n<p>But last week, <a class=\"story-body__link\" href=\"http:\/\/www.bbc.co.uk\/news\/technology-37570100\">a domestic flight in the US was evacuated<\/a> after a replacement Note 7 started emitting smoke in the cabin. And a man in Kentucky <a class=\"story-body__link\" href=\"http:\/\/www.bbc.co.uk\/news\/world-us-canada-37600014\">reportedly woke up to a bedroom<\/a> full of smoke from a replaced Note 7.<\/p>\n<p>In its <a class=\"story-body__link-external\" href=\"http:\/\/news.samsung.com\/us\/2016\/10\/07\/samsung-official-statement-on-replacement-note7-devices\/\">latest statement<\/a>, Samsung said it understood the concerns of carriers and consumers about the newly released replacement Note 7 devices.<\/p>\n<p>&#8220;We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible,&#8221; Samsung said.<\/p>\n<p>&#8220;If we conclude a product safety issue exists, we will work with the CPSC (US Consumer Product Safety Commission) to take immediate steps to address the situation.&#8221;<\/p>\n<p>The South Korean tech giant&#8217;s shares have fallen almost 4% in early Asian trade.<\/p>\n<p>&nbsp;<\/p>\n<p>&#8211;<\/p>\n<p>Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smartphone giant Samsung has reportedly stopped production of its Note 7 phone amid claims that replacement devices still have critical battery issues. Reuters and South Korea&#8217;s Yonhap news agency cited unnamed officials claiming the company had temporarily halted its Note 7 production lines. Samsung told the BBC it could not confirm or deny reports that [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":256599,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"footnotes":""},"categories":[106],"tags":[12480,12481,12482],"class_list":["post-256596","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","tag-note-7-phone","tag-samsung-note-7","tag-samsung-production"],"_links":{"self":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/256596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=256596"}],"version-history":[{"count":0,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/256596\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/media\/256599"}],"wp:attachment":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=256596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=256596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=256596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}