{"id":248775,"date":"2016-09-16T09:31:20","date_gmt":"2016-09-16T09:31:20","guid":{"rendered":"http:\/\/citifmonline.com\/?p=248775"},"modified":"2016-09-16T09:31:20","modified_gmt":"2016-09-16T09:31:20","slug":"us-regulators-order-samsung-recall","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/?p=248775","title":{"rendered":"US regulators order Samsung recall"},"content":{"rendered":"

US safety regulators have announced a formal recall of the Samsung Galaxy Note 7 after reports of fires caused by faulty batteries.<\/p>\n

The South Korean tech giant had already launched a voluntary recall after user complaints about ‘exploding’ phones.<\/p>\n

According to Samsung, the problem affects 2.5 million devices globally, including 1 million in the US.<\/p>\n

The recall comes at a crucial time as rival Apple has just released its new iPhone 7 flagship model.<\/p>\n

“Because this product presents such a serious fire hazard, I am urging all consumers… to take advantage of this recall right away,” Elliot Kaye, chairman of the US Consumer Product Safety Commission said.<\/p>\n

Mr Kaye said Samsung should not have tried to do the recall by itself, saying: “Anybody who thinks that a company going out on its own is going to provide the best recall for that company, and more importantly for the consumer, needs to have more than their phone checked,”<\/p>\n

So far, Samsung has received 92 reports of the batteries overheating in the US, including 26 reports of burns and 55 of property damage, according to the commission’s website.<\/p>\n

The company said it would speed up its recall, with Tim Baxter, president of Samsung Electronics America saying that “consumer safety is always our highest priority.”<\/p>\n

\n
\"Samsung
This Galaxy Note 7 reportedly caught fire shortly after its charger was unplugged<\/figcaption><\/figure>\n<\/figure>\n

Flight warnings\u00a0<\/strong><\/p>\n

Samsung has come under fire for its response to reports of battery problems over the past weeks.<\/p>\n

On 2 September the firm said it would stop selling the phones and offered to replace the ones already sold.<\/p>\n

The company last week advised people to stop using the device.<\/p>\n

Samsung also said it would limit the batteries of the Note 7 to 60% of their capacity via a software update.<\/p>\n

The US Department of Transportation meanwhile has ordered airline passengers\u00a0not to bring the phones on planes unless they keep them turned off and don’t charge them during the flight.<\/p>\n

Passengers were even advised against packing the phones into any checked-in luggage.<\/p>\n

A number of airlines around the globe have also banned the phone from being used or charged on their planes.<\/p>\n

The phone was launched on 19 August and had been generally well-received by critics and consumers.<\/p>\n

The Galaxy Note 7 model is the latest of Samsung’s series of so-called phablets – smartphones with very large screens.<\/p>\n

–<\/p>\n

Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"

US safety regulators have announced a formal recall of the Samsung Galaxy Note 7 after reports of fires caused by faulty batteries. The South Korean tech giant had already launched a voluntary recall after user complaints about ‘exploding’ phones. According to Samsung, the problem affects 2.5 million devices globally, including 1 million in the US. […]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"footnotes":""},"categories":[106],"tags":[869,284,594],"class_list":["post-248775","post","type-post","status-publish","format-standard","hentry","category-technology","tag-galaxy","tag-technology","tag-us"],"_links":{"self":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/248775","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=248775"}],"version-history":[{"count":0,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/248775\/revisions"}],"wp:attachment":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=248775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=248775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=248775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}