Samsung Electronics is recalling its flagship Galaxy Note 7 smartphone and said that battery problems were behind phones catching fire.<\/p>\n
The decision follows reports in the US and South Korea of the phone “exploding” during or after charging.<\/p>\n
The South Korean company said customers who had already bought the phonewould be able to swap it for a new one.<\/p>\n
Samsung said it had been difficult to work out which phones were affected among the 2.5 million Note 7s sold.<\/p>\n
“There was a tiny problem in the manufacturing process, so it was very difficult to figure out,” the president of Samsung’s mobile business Koh Dong-jin told reporters.<\/p>\n
“It will cost us so much it makes my heart ache. Nevertheless, the reason we made this decision is because what is most important is customer safety,” he said.<\/p>\n
The firm said it would take about two weeks to prepare replacement devices.<\/p>\n
According to Samsung, the phone has been launched in 10 countries so far but with different companies supplying the batteries.<\/p>\n
The recall comes just one week ahead of an expected presentation of a new iPhone model from its main rival Apple.<\/p>\n
–<\/p>\n
Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"
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