{"id":131284,"date":"2015-07-04T05:57:29","date_gmt":"2015-07-04T05:57:29","guid":{"rendered":"http:\/\/4cd.e16.myftpupload.com\/?p=131284"},"modified":"2015-07-03T18:11:20","modified_gmt":"2015-07-03T18:11:20","slug":"samsung-faces-legal-action-over-phone-software","status":"publish","type":"post","link":"https:\/\/citifmonline.com\/?p=131284","title":{"rendered":"Samsung faces legal action over phone software"},"content":{"rendered":"<p class=\"story-body__introduction\">Samsung is being taken to court in China over the software it loads on to its handsets.<\/p>\n<p>A Chinese consumer protection group launched the legal action over the default apps or &#8220;bloatware&#8221; found on Samsung phones.<\/p>\n<p>It said many people did not want the software and added that the firm made it hard to remove the applications.<\/p>\n<p>The Shanghai Consumer Council also filed a similar case against Chinese phone-maker Oppo.<\/p>\n<p><strong>App removal<\/strong><\/p>\n<p>The council said it was motivated to start the legal action following a growing number of complaints about pre-installed apps. It said people had complained because of the space the apps took up and because they ate into data allowances when they were updated.<\/p>\n<p>Results from a study carried out by the council said a standard Galaxy Note 3 could contain 44 pre-installed programs that could not be removed or were hard to disable. One Oppo phone tested by the council was found to have 47 apps that could not be uninstalled.<\/p>\n<p>&#8220;The litigation is our latest attempt to safeguard consumers&#8217; rights after other methods failed,&#8221; Tao Ailian, secretary general of the council, told the Shanghai Daily.<\/p>\n<p>The legal action aims to make the two phone-makers put in place systems that let people remove the apps easily and warn them about what they get when they buy a new phone.<\/p>\n<p>In a statement, Samsung said: &#8220;We have not yet received the formal complaint filed by the Shanghai Consumer Council.<\/p>\n<p>&#8220;We will thoroughly review the court document and determine an appropriate response,&#8221; it added.<\/p>\n<p>&nbsp;<\/p>\n<p>Source: BBC<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Samsung is being taken to court in China over the software it loads on to its handsets. A Chinese consumer protection group launched the legal action over the default apps or &#8220;bloatware&#8221; found on Samsung phones. It said many people did not want the software and added that the firm made it hard to remove [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":61241,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"jnews_override_counter":[],"footnotes":""},"categories":[],"tags":[18],"class_list":["post-131284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-dr-akwasi-osei"],"_links":{"self":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/131284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=131284"}],"version-history":[{"count":0,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/posts\/131284\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=\/wp\/v2\/media\/61241"}],"wp:attachment":[{"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=131284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=131284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/citifmonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=131284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}