The Managment of Kona Cafe & Grill released a statement on its Facebook page apologising to a woman who was assaulted by one of its security personnel at the restaurant.
The assault, which took place on Friday evening, saw the staff, a bouncer, slap the customer after a misunderstanding over the purchase of drinks.
“We acknowledge the distress and embarrassment caused to our customers and we have already taken the necessary disciplinary actions against him,” the bar’s management said in a statement.
The bar has also assured that “necessary disciplinary actions” have been taken against the bouncer.
We, the Managment of Kona Cafe and Grill sincerely apologizes to our cherished customers for the unwarranted behaviour of our bouncer last night.
We wish to bring to the attention of our customers that we do not condone the behaviour of our staff especially violence against women, as that does not reflect the values of our establishment, And as such, take full responsibility for his actions. We plead with the general public to forgive us our failings, We learn from such experiences.
We acknowledge the distress and embarrassment caused to our customers and we have already taken the necessary disciplinary actions against him.
We apologise once again and promise that such an incident will not occur again.
The bouncer had wanted the customer and her party to leave their table for paying customers.
The group, however, had purchased drinks but a waitress had cleared their table as they waited for someone to join them.
The customer, who was assaulted, had passed a comment about embarrassing the situation angering the bouncer. He snapped at the lady and slapped her twice.
The bouncer was reported to the manager of the establishment, whose reaction downplaying the situation was described as insensitive and lackadaisical. She reportedly urged the victim of the assault to let it go.
The victim indicated she was going to the police to file a statement and fill out a medical report.